Customer Support at Bybit
We're Here for You Every Step
At Bybit, our goal is to enhance your trading experience. Our dedicated support team is available to assist with any inquiries or technical issues, making your journey smooth and rewarding.
Contact Our Support Team NowMultiple Ways to Reach Us
Email Support
Detailed support available for non-urgent questions. Expect a reply within 24 hours on business days.
Send EmailPhone Support
Rapid assistance for urgent or complex matters, Monday through Friday, 9 AM to 6 PM EST.
Call NowHelp Center
Comprehensive collection of tutorials, educational materials, and interactive sessions.
Visit Bybit Support CenterCommunity Forum
Engage with trading peers, share strategies, and resolve common issues.
Become an integral part of our trading communityOur Availability Hours
Live Chat
24/7
Providing prompt assistance whenever required
Email Support
Ensure high-quality service through consistent assessments
Helpdesk available during business hours
Phone Support
Achieve financial independence and assurance
Operational from 9 AM to 6 PM (ET)
Help Center
Always available
Customer support is accessible around the clock.
Getting Help Made Easy
1. Log In
Access your Bybit account by logging in through the official website with your login details.
1. Visit the Support Portal
Look for the "Help" or "Support" link typically found at the top or bottom of the homepage.
2. Choose Your Preferred Support Method
Get in touch via live chat, email, or phone, or consult the FAQ and guide sections for immediate answers.
4. Provide Details
Have your account information and question ready to expedite assistance.
Find answers independently by exploring our resources
Help Center
Browse our comprehensive knowledge base for detailed guides and tutorial materials.
Access ResourceVideo Tutorials
Watch educational videos to understand the features and offerings of Bybit.
Access ResourceCommunity Forums
Become part of our active trading community to share strategies, insights, and latest market trends.
Access ResourceEnhance Your Trading Success with Our Professional Support Team
Be Specific: Provide detailed descriptions of your issue along with relevant updates or screenshots.
Share Necessary Details: Submit account information and visuals to help the support team resolve your concerns efficiently.
Choose the Most Effective Support Channel: Use live chat for immediate help or email for in-depth inquiries.
Review the Help Center initially: Find common solutions before requesting direct assistance.
Prepare all necessary documentation, such as account details, transaction records, and relevant /images, for streamlined support.
Support Tip: For faster assistance, consider reaching out through an alternative contact method if response delays occur.